ALcontrol to relocate Langley Laboratory to Hawarden
Langley laboratory is to be relocated to Hawarden, with more customer support and new sample collection service. sample collection service
As part of our ongoing programme to develop world-class laboratory and customer services we are relocating our environmental testing laboratory in Langley to the centralised facility in Hawarden.
Existing Langley customers will retain the support of a local Customer Services Team, based at the existing Langley premises alongside our microbiology laboratory. The team will continue to provide support for sample collection and delivery, scheduling, testing, requests for accelerated turnaround times, reports and invoicing. In addition, we will maintain a sample drop-off point for use by customers in the immediate area.
The move to Hawarden, bringing all of our UK testing together in a centralised laboratory, is a key step in helping us set new standards in environmental testing, with unrivalled quality, detail and speed of reporting.
Fast report turnaround
Hawarden is already one of the most advanced laboratories of its kind in the world, delivering over 90% of all reports within 7 working days; for users of our unique @mis online scheduling and reporting system, turnaround can be even faster, with more than 98% of all samples being available online within four working days. Our goal now is to go still further through continued investment in equipment, staff and new standards approvals, creating a truly world-class facility that gives all our customers increased productivity and profitability.
